FAQ
Domestic Holidays
1}
Are single or shared rooms provided ?
Yes, both single and shared rooms can be taken depending on the availability at the time of booking.
2}Are single or shared rooms provided ?
Yes, both single and shared rooms can be taken depending on the availability at the time of booking.
3}Are single or shared rooms provided ?
Yes, both single and shared rooms can be taken depending on the availability at the time of booking.
4}Can I book a package for stay and sightseeing?
Yes. Such packages are termed as "Land only Package." All services from the time of arrival till departure, i.e., Hotel Stay, Tours, and Transfers are included in the package. Also, you can customize the package basis your requirement and availability.
5}Can I check-in early/ check-out late at the hotel?
We can place a request with the hotel but depends on the availability at the time of check-in. Extra charges if any for early check-in/late check-out will have to be incurred by the guest.
6}Can I make cash payment for my holiday package?
Yes, you can make a cash payment however if the package cost is less than two lakhs, then cash payment of Rs. 49,999 at a time is accepted without a PAN card. For packages costing above two lakhs, all cash payments require submission of PAN card copy.
7}Does a package include transport as well?
You can check the services included and excluded for a package under the Inclusions tab.
8}How can I use Pay & Hold to book a Holiday package?
You can book a holiday package just by paying some nominal amount through our website & pay the remaining amount in next 24/48 hrs to confirm your booking with us.
9}Is there an extra charge for an optional tour?
10}What are the extra charges that I will have to incur on the trip?
Any sightseeing, meals, transfers, which are not mentioned in the inclusions will have an additional cost.
11}What documents should I carry for a domestic holiday?
A valid government approved Photo ID, and residence proof (except PAN card) for each traveler is required.
12}When will I get my travel vouchers?
The travel vouchers will be handed over to you three days prior to the date of travel.
13}Will I get a separate invoice for flights, hotels, and transport?
One consolidated invoice is given for a holiday package.
14}Can I customize a holiday package?
Yes you can. Though the itinerary of a group tour or holiday package is pre-designed and cannot be altered. The travel dates are fixed, and all services are on sharing basis. However, we offer a wide range of individual tours, events, and attractions. Incase you desire something different from the inclusions mentioned in our product range, please contact your local licensed travel agent or a travel bureau at the destination you plan to visit.
15}How can I add a meal to my flight ticket?
You can choose your meal option while booking the flight ticket on our website. If you have already booked the flight, please call the airline directly to get the meals added in your ticket.
16}Is food included in my ticket fare?
You can check the services included and excluded under the Inclusions tab.
17}What is the difference between star rating and trip advisor rating?
International Holidays
1}Can I book a holiday package using multiple credit cards for one booking?
Yes, DTC has the provision that allows you to make the booking using multiple credit cards. For details on the process, you can contact our customer service agent.
2}Can I book travel insurance with DTC while buying a holiday package?
Yes, you can book travel insurance by visiting our Insurance section online. For further assistance, please call our customer support centre.
3}Can I cancel my holiday tour midway?
Yes, you can. But, the amount paid for the tour would be non-refundable.
4}Can I change the booking dates?
Yes, you can make modifications on the booking dates by calling our customer service center. However, the changes are possible as per the availability with the vendor and the terms and conditions applicable.
5}Can you help with buying or selling of Foreign Currencies?
Yes. We are licensed money changers and can assist in buying or/and selling of foreign currencies.
6}Do I need a passport to go on an International holiday?
7}How are Travellers Cheques used?
8}How can I get a visa?
You have to fill a visa application form and submit certain documents at the embassy or consulate of the country you plan to visit. The respective consulate may call you for a personal interview, fingerprint procedure or to furnish additional documents in specific cases. DTC provides assistance for visa application. However, the grant of visa is at the discretion of the embassy.
9}How does a tour package cover sightseeing?
10}How much money can a resident Indian carry abroad?
11}Is it possible to book three adults in one room?
Most hotels allow a guest to book three adults in one room by giving an extra bed. However, it is advised that you confirm it with our customer support or the hotel before booking.
12}What is the difference between Half-board and full-board meal plan?
A half-board meal plan includes breakfast and lunch/dinner whereas a full-board plan includes all the three meals, i.e., breakfast, lunch and dinner.
13}What medical precautions must be taken while travelling?
Payments
1}Can I use an international credit card for payment?
Yes, all international cards can be used to make payment for a booking.